You’ll love our products or your money back!
We stand behind our products. If for any reason you are not completely satisfied with your Charm Bear products, we’ll offer you a full refund within the first 30 days of having received it.
If you need to return your items for any reason you can send them to the following address:
3A Devonshire Avenue
We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We’ll always do our best to take care of you.
Please note, we can’t be held responsible if a mistake was made whilst the order was being placed & we were given incorrect info to engrave.