Custom Request?

Free US Shipping Handmade in the UK

Custom Request?

17 reviews
Free US Shipping Handmade in the UK


We stand behind our products. If for any reason you are not completely satisfied with your Charm Bear products, we’ll offer you a full refund within the first 30 days of having received it.

We'll make & personalise your order within 3 days before shipping your parcel.

Your order will then be delivered within 10 working days via UPS.

Got a question? No problem. You can email us at [email protected], send us a message on Facebook messenger or send a message using our chat feature at the bottom left hand corner of this page and we’ll get back to you within 24 hours.

Customer reviews

Customer Reviews
5.0 Based on 17 Reviews
5 ★
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Filter Reviews:
    Margaret S.
    GB GB

    Perfect present

    So happy with my birthday present from my sister with 2 heart disc with names of my grandsons and a blank ready for my grandson due in August. The team were brilliant and so helpful in getting the name for my new grandson added.

    Ana M.
    HR HR

    Great service

    I needed a custom kid charm and the crew did everything they could to make it happen, since the payment couldn’t go through for the first few times. The charm looks great!

    jemma P.
    GB GB

    Perfect custom order

    I ordered a necklace from charm bear which I loved so much I wanted to order a second, I requested a few specific customisations to the second necklace and charm bear met all of the requests perfectly and at no extra charges! Great company! Thanks so much charm bear!

    Charm Bear Custom Request? Review
    Isabelle d.
    FR FR

    Custom engraving for a very happy grandma

    I wanted a message that differed slightly from the options offered and the charm bear team accommodated my request super fast and easily and at no extra cost. The process was seemless and super fast, and the gift recipient is over the moon with her custom engraved keychain with all her grandchildren's names. Thanks again

    GB GB

    Outstanding customer service

    I ordered a custom keychain for a sibling as a gift. The staff were prompt with their responses, very helpful with their comments and dealt with my request in an extremely efficient and professional manner. I absolutely would recommend them to anybody. Thank you again!

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